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All the Tools you Need to Supercharge your Logistics Business

We offer you a suite of communication, payments and collaboration tools to offer modern and personalized services, thus delighting your customers. Elevate your levels of engagement with your clients via our intuitive platform, and profit from every conversation.

Loved by Ambitious Businesses

All the Tools to Supercharge your Logistics Business

Customer Experience

We provide you with powerful tools to help you engage your customers anytime and anywhere. Provide consistent updates to your customers on multiple channels including Voice, Whatsapp, Email, Text, Facebook or Instagram, and create a delightful experience. Offer personalized services across multiple channels, and profit from every conversation. .

Payment Tools to Supercharge your Growth

We offer fast, reliable, secure payment processing tools to enable you process payments from your clients at their point of convenience.

Collaboration Tools to Get More Done

Seamlessly plan, allocate and track tasks to ensure they are completed on time.

Omnichannel Contact Centre Designed for
Unparalleled Customer Service

Inbound and Outbound Call Handling

Effortlessly manage calls remotely with our cloud-based contact center solution. Empower your agents to handle calls from any location, ensuring productivity and flexibility. Set outbound call reminders for timely outreach. Centrally load airtime for agents and easily track spend

Call Monitoring and Recording

All inbound and outbound calls are recorded, providing you with the capability to closely monitor and evaluate how your agents interact with your customers.

Note Taking

Every point holds significance. While on a call, our platform empowers your agents to capture and retain all call details, ensuring no valuable information is overlooked. Empower your agents to capture all relevant points, ensuring efficient and accurate tracking of customer issues.

Interactive Voice Response

Every point holds significance. While on a call, our platform empowers your agents to capture and retain all call details, ensuring no valuable information is overlooked. Empower your agents to capture all relevant points, ensuring efficient and accurate tracking of customer issues.

Take your Logistics Business to the Next Level
Enhance Transactions with POS Solutions
Incorporate Telvoip’s POS solutions to streamline transactions and manage payments seamlessly. Whether handling fees, processing payments, or managing receipts, Telvoip’s POS system ensures efficient and accurate financial transactions, supporting your logistical operations with ease.
Advanced Analytics
Leverage Telvoip’s analytics tools to gain valuable insights into your logistics operations. Track performance metrics, monitor delivery efficiency, and analyze customer feedback to continuously improve and stay ahead of industry trends.
The Power of the AI
Enable your customers to find solutions to their problems with AI powered bots and offer 24/7 service to your customers. Minimize time spent on routine inquiries with our routing functionalities and AI powered workflows.

Tools that Deliver Results​​ for Transportation Businesses

  • Process Payments while on Call with Customers

    Seamlessly share with your customers payment links via email, text, Whatsapp, or via any channel of their choice, and make the payment experience seamless. Give your customers multiple ways to pay you, and optimize your revenues.

  • Keep Deliveries on Track with Seamless Communication

    Smooth communication between drivers and dispatchers is the framework of timely deliveries. Telvoip’s unified communication platform, ensures that your drivers and dispatchers stay connected, minimizing delays and keeping operations running efficiently.

  • Streamline Supply Chain Coordination for Faster Deliveries

    Telvoip’s communication tools make it easy to coordinate with suppliers, brokers, and carriers, ensuring that every link in the supply chain is strong. With seamless communication across the board, you can meet deadlines consistently and avoid costly delays.

  • Enhance Customer Support

    Handle logistics inquiries and updates with ease using Telvoip’s multi-channel platform. Whether customers reach out via phone, email, or chat, you can provide timely, accurate responses that enhance their experience and build loyalty.

  • Be the Go-To Choice with Real-Time Shipment Tracking

    Keep your customers informed and satisfied with real-time shipment tracking. Provide instant updates on delivery status across multiple channels, ensuring that customers and internal teams are always in the loop. When everyone knows where the shipment is, you become the go-to choice for reliable delivery.

  • Resolve Issues Fast & Keep Operations Smooth

    Our real-time communication tools enable your team to address and resolve logistical challenges immediately, keeping delays to a minimum and ensuring your deliveries stay on schedule.

Ready to Supercharge your Business?

Activate Telvoip and Give your Logistics Business Superpowers.

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