Travel and Hospitality

We provide you with tools to take your travel and hospitality business to the next level. Our wide range of communications, payments and collaboration tools offer everything you need to supercharge your business.

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Trusted by Tens of Businesses, Large and Small

All the Tools you Need for Better Health Experience

Omnichannel Contact Centre

Our omnichannel contact center solution enables you to offer personalized services to your customers across multiple channels, anytime and anywhere

Payment Tools to Supercharge your Growth

We provide you with fast, reliable, and secure payment processing tools for online and in-person payments, with instant payment capabilities. Send payment links while on phone with your customers via multiple channels, and make the experience great.

Collaboration Tools to Get More Done

Seamlessly plan, allocate and track tasks to ensure they are completed on time.

Inbound and Outbound Call Handling

Effortlessly manage calls remotely with our cloud-based contact center solution.
Empower agents to handle calls from any location, ensuring productivity and flexibility. Set outbound call reminders for timely outreach. Centrally load airtime for agents and easily track platform spend.

Call Monitoring and Recording

All inbound and outbound calls are recorded, providing you with the capability to closely monitor and evaluate how your agents interact with your customers.

Note Taking

Every point holds significance. While on a call, our platform empowers your agents to capture and retain all call details, ensuring no valuable information is overlooked. Empower your agents to capture all relevant points, ensuring efficient and accurate tracking of customer issues.

Interactive Voice Response

Designed to Supercharge your Business

Contact Centre and Payment Analytics

We provide you with real-time reports and analytics. Gain deeper insights into your business performance with Telvoip’s real-time reporting and analytics tool. Track key metrics like customer satisfaction, booking trends, and agent performance, allowing you to make data-driven decisions that improve service quality and operational efficiency.

Strengthen Brand Loyalty with High-Quality Communication

Consistent, high-quality communication is the foundation of brand loyalty in travel and hospitality. Telvoip’s secure communication channels ensure that your brand maintains a professional and reliable image, whether communicating with customers, partners, or suppliers.

Personalize Trips & Stays

Telvoip’s AI tools provide valuable insights into customer preferences and booking behaviors. Use these insights to personalize trips, stays, and special offers, creating unforgettable experiences that cater to your customers’ unique needs. Whether it’s a personalized room upgrade or a tailored travel itinerary, make every customer feel like a VIP.

Rich Features Tailored for Travel and
Hospitality

Elevate Booking Experiences with Seamless Omnichannel Support

In the travel and hospitality industry, a smooth booking experience is key. Telvoip’s omnichannel support lets your customers book trips or rooms via SMS, WhatsApp, email, or voice—whatever they prefer. Integrating Telvoip with your CRM ensures that every interaction is personalized, enhancing customer satisfaction and boosting repeat bookings.

Be where your customers are

Your customers are all over the world, and communications can be tricky. We make it easy for them to reach you, as and when they need, whenever they need to, wherever they are. We make their experience great, by ensuring you are where they are.

Boost Customer Engagement

Keep your customers engaged and satisfied with Telvoip’s unified contact center. Whether they’re booking a flight, changing a reservation, or seeking support, Telvoip’s intelligent call routing, IVR, and CRM integration ensure that every customer is directed to the right agent quickly, making their journey with your brand effortless and enjoyable.

Enhance Payment Experiences with Flexible Solutions

Simplify payments for your customers with Telvoip’s integrated payment solutions. From booking deposits to final payments, offer a range of payment options that are secure, quick, and easy. With features like instant settlements and automated billing, managing finances becomes a breeze, allowing you to focus on delivering exceptional experiences.

Integrate with other Tools

We make it easy for you to seamlessly integrate our solution with other tools including your CRM, productivity tools, or your booking systems. Get a 360 degree view of your customers using our platform.

Ready to Supercharge your Business?

Activate Telvoip and Give your Business Superpowers.

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Trusted by Tens of Businesses, Large and Small