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Contact Centre Solution for Modern and Forward Thinking Law Firms

Improve client communication, streamline case management, process monthly retainers in time, and centralize internal and external conversations for unparalleled client relationships. Keep up with modern client demand and grow your law practice.

legal
legal

Loved by Ambitious Businesses

Smart Tools to Simplify your Legal Practise

Customer Experience

Get all the interactions you’ve ever had with your clients in a single place. Manage calls, messages, and client inquiries through a unified platform that ensures your law firm remains responsive and efficient.

Payment Tools

We provide you with fast, reliable, secure payment processing tools for online and in-person payments, with instant payment capabilities. Our billing and subscription management tool enables you to keep track of retainers that are due. Create and share quotations and invoices with ease. Send professional reminders and receive payments on time.

Collaboration Tools to Get More Done

Seamlessly plan, add, and allocate cases to lawyers. Track cases to ensure everything is on track. Update cases, and status seamlessly. Improve productivity of your team and build a high impact team.

Omnichannel Contact Centre for
Unparalleled Results

Inbound and Outbound Call Handling

Effortlessly manage calls remotely with our cloud-based contact center solution.
Empower agents to handle calls from any location, ensuring productivity and flexibility. Set outbound call reminders for timely outreach. Centrally load airtime for agents and easily track platform spend.

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Call Monitoring and Recording

All inbound and outbound calls are recorded, providing you with the capability to closely monitor and evaluate how your agents interact with your customers.

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Note Taking

Every point holds significance. While on a call, our platform empowers your agents to capture and retain all call details, ensuring no valuable information is overlooked. Empower your agents to capture all relevant points, ensuring efficient and accurate tracking of customer issues.

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Interactive Voice Response

Intelligently route inbound calls to your contact center agents based on their skill sets. Automate repetitive and routine tasks, and improve productivity of your agents.

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Streamline Operations for your Law Practise
Streamline Case Management with Seamless Integration
Integrate Telvoip with your case management software to create a unified legal workflow. Effortlessly manage client communications, document handling, and scheduling all in one place, saving your law firm valuable time and reducing the risk of errors.
Enhance Billing and Subscription Management for Legal Services
Manage your billing and subscriptions with Telvoip’s integrated solutions and get your retainers paid on time. Offer flexible payment plans, automate invoicing, and track payments with precision. Whether you’re handling retainers, hourly billing, or flat fees, Telvoip’s tools simplify financial management, so you can focus on what matters most—your clients.
Keep Client Conversations Confidential & Compliant
In the legal world, confidentiality isn’t just important—it’s critical. Telvoip offers encrypted messaging and secure communication channels that ensure every conversation between lawyers, clients, and partners remains confidential. Enhance client trust while meeting the strictest compliance standards with ease.

Powerful Features, Designed to Scale
your Law Practise

  • Improve Client Relationships with Virtual Contact Center Capabilities

    Enhance client interactions with Telvoip’s virtual contact center. Manage calls, messages, and client inquiries through a unified platform that ensures your law firm remains responsive and efficient. This virtual setup allows you to handle high volumes of communication while maintaining a personal touch.

  • Simplify Client Onboarding with AI-Powered Tools

    Integrate Telvoip with your CRM system to streamline client intake processes from the first consultation to case assignment. Automate tasks like note-taking, document submission, and initial communication, ensuring that no detail is overlooked during onboarding.

  • Boost Efficiency with AI-Driven Documentation & Note Taking

    Automate routine tasks like documentation and note-taking using Telvoip’s AI-powered tools. Capture key details from client conversations and automatically sync them with your case management system, reducing manual work and ensuring that all critical information is accurately recorded.

  • Maintain Compliance & Data Security with VoIP Solutions

    Telvoip’s VoIP services are designed with legal professionals in mind, ensuring that all voice communications are both secure and compliant with industry regulations. Protect your firm’s reputation and your clients’ privacy with top-tier data security features.

Integrate with Other Tools

We make it easy for you to seamlessly integrate our solution with other tools including your CRM, productivity tools, or your legal practise/case management systems.

Ready to Supercharge your Law Practice?

Activate Telvoip and Steer your Company to Greater Heights.

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