News & Press
Explore our newsroom for the latest announcements, media features, and company updates. From product launches to expert commentary and industry highlights, this is your go-to hub for timely, relevant, and impactful stories shaping our journey
Best 3CX Alternatives for Call Centers and Customer Support Teams in Kenya
Looking to upgrade your call center or customer support setup in Kenya? While 3CX...
Read More
Why Interactive Voice Response (IVR) Is Still Critical for Modern Businesses
Despite the rise of chatbots and AI, Interactive Voice Response (IVR) remains a vital...
Read More
Contact Center Automation: Reduce Business Costs Without Compromising Service
Contact center automation is transforming customer service, helping businesses cut costs while maintaining high-quality...
Read More
VoIP Security in 2025: How to Protect Your Business from Eavesdropping and Fraud
As VoIP technology becomes more widespread in 2025, so do the security risks that...
Read More
The Role of Analytics in Making Smarter Business Decisions in the VoIP Industry
In the fast-evolving VoIP industry, data is more than just numbers; it’s a competitive...
Read More
Top 7 Benefits of Switching to a Cloud Contact Centre Solution for Your Business
Introduction Customer expectations are higher than ever, especially in today’s fast-paced digital world. Businesses...
Read More
Understanding VoIP Compliance: What Every Company Needs to Know
As VoIP becomes a core part of business communications, staying compliant with industry regulations...
Read More
UCaaS and VoIP: Why Unified Communications Is the Future of Remote Work
Introduction The way we work has undergone a dramatic transformation over the past decade....
Read More
The Rise of Voice AI in Customer Service: What It Means for Your Business
Voice AI is rapidly transforming customer service, enabling businesses to handle queries faster, personalize...
Read More