Non Profits - Telvoip

Intelligent Tools Designed for Real Impact

We make it easy for nonprofit organizations to unlock the full power of effective engagement to cultivate deep relationships while boosting their mission’s impact. Our tools are everything you need to effectively and efficiently manage donors and beneficiaries, creating meaningful impact.

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Tools to Streamline Your Workflows/Intelligent tools to create lasting impact

Optimize Fundraising Efforts

Achieve your fundraising targets in less time by leveraging the functionalities of our intuitive platform. Communicate with your donors using channels most convenient to them, whether voice calls, chat or video messaging. Get detailed history of all the interactions you’ve ever had with them at a glance, and be on top of your fundraising efforts.

Streamline Community Outreach Programs

Your worthy cause needs to get to the target audience. Our solution enables you to get the word out. Make it easy for the target community to reach you via channels convenient to them, and create positive impact.

Manage Volunteers

Our suite of collaboration tools make it easy for you to seamlessly collaborate with your volunteers. Seamlessly plan, allocate and track tasks to ensure they are completed on time. Use multiple channels to collaborate with your volunteers, and make their experience great.

Payment Tools

Make it easy for your sponsors to pay you, at their point of convenience. Our fast, reliable, secure payment processing tools enable you to seamlessly process mobile money, debit card or credit card payments with ease.

Inbound and Outbound Call Handling

Empower your team to handle calls from any location on any device, ensuring productivity and flexibility. Set outbound call reminders for timely outreach. Centrally load airtime for agents and easily track spend. Our inbound and outbound calling features offer everything you need to improve engagement levels with your donors, volunteers and the communities you’re serving

Call Monitoring and Recording

All inbound and outbound calls are recorded, providing you with the capability to closely monitor and evaluate how your team interacts with your partners

Note Taking

Every point holds significance. While on a call, our platform empowers your team to capture and retain all call details, ensuring no valuable information is overlooked. Empower your team to capture all relevant points, ensuring efficient and accurate tracking of customer issues

Interactive Voice Response (IVR)

Efficiently direct inbound calls to your team based on their skills. Our IVR automates repetitive tasks, allowing your team to handle complex inquiries, enhancing efficiency and reducing response times. Call Queuing holds callers during agent unavailability, routing them to the next available agent for seamless assistance

Amplify your Impact with Our Unified Communication Platform

Donor Management and Engagement

Donor relationships are essential to any non-profit organization. Telvoip helps nonprofits automate and personalize donor outreach, follow-ups, and thank-you messages. Tracking and managing every interaction with donors ensures that no opportunity to strengthen relationships is overlooked. Automated reminders for recurring donations and tailored communication help keep supporters engaged and improve donor retention rates.

Community Outreach and Awareness

Raising awareness for causes and maintaining a strong online presence are essential for non-profits looking to expand their impact. Telvoip’s omni-channel communication capabilities allow organizations to engage with their communities across multiple platforms, ensuring that their message reaches a wider audience. Whether through social media campaigns, email newsletters, or SMS updates, nonprofits can effectively spread awareness, mobilize supporters, and drive engagement.

Volunteer Coordination

Managing volunteers effectively is crucial for the success of any non-profit initiative. Telvoip’s unified platform simplifies volunteer coordination by providing tools to schedule shifts, assign tasks, and communicate updates. Volunteers can easily stay informed and connected, whether they are working on-site or remotely. Telvoip also allows non-profits to track volunteer hours, manage workloads, and ensure that all tasks are completed efficiently.

Features Customized for Non profit Organizations

Financial Reporting

Transparency and accountability are key to maintaining donor trust. Telvoip’s payment solutions enable nonprofits to track donations in real-time, manage different types of contributions, and generate detailed financial reports. This not only simplifies the administrative burden but also provides donors with the confidence that their contributions are being used effectively. The ability to automate donation receipts and generate comprehensive reports makes it easier for non-profits to maintain financial transparency and comply with regulatory requirements.

Seamlessly Set Up Fundraising Campaigns

Our intuitive auto dialer feature enables you to manage huge volumes of fundraising campaign calls. Simply upload the donor list and set up the auto dialer functionalities to efficiently boost outbound campaigns.

Event Planning and Promotion

Telvoip’s multi-channel communication tools allow organizations to promote events across various platforms, manage RSVPs, and keep participants informed. Whether it’s a charity gala, a community outreach event, or an online fundraiser, Telvoip ensures that all communications are coordinated and consistent, leading to higher participation rates and successful events.

Building a Collaborative Culture

Foster a collaborative culture within non-profit organizations with Telvoip’s centralized platform for all communications and interactions. Staff, volunteers, and stakeholders can easily collaborate on projects, share ideas, and coordinate efforts, ensuring that everyone is working towards the same goals. This collaborative approach not only enhances productivity but also strengthens the sense of community within the organization.

Ready to Amplify your Impact?

Activate Telvoip and Deliver Unique Experiences to your Sponsors and Community with our Unified Communication Platform.

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