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All the Tools to Make Selling Easier

Create positive shipping experiences, and significantly grow your revenues. Consolidate every system, communication channels, payment system and customer interactions, and offer a wholly integrated, measurable and frictionless experience for your customers.
Your customers expect speed, convenience, consistency, as well as personalization-our unified channel offers exactly what your clients need.

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POS

Our POS solution enables you to manage your products and services seamlessly. Seamlessly print receipts or send your clients receipts via email, or just any other channel, apply discounts to your customers besides being able to issue refunds to your customers, record every sale and more.

Get Cross Channel Insights

Get a complete view of your communications and payments insights, all in one place, and delight your customers.

Get 360 degrees of your customers

We provide you with information to know your customers, not just from a communications standpoint but also from a payments standpoint. We capture all customer information, and preferences, thus enabling you to recognise your customers across different touch points, and thus being able to have deeper understanding of their behaviors, and serving them better.

Track Performance

Track performance across multiple channels and regions, and make informed decisions to grow your business while at the same time preparing for the future.

One Back End System

We provide you with a unified system to manage all your communications and payments from multiple channels and regions, while at the same time having consolidated reports.

Serve your customers in a better way

With rich cross and omnichannel insights, we make it easy for you to better serve your customers.

The power of Omnichannel Communications and Unified Payments
Payment Links while on Call with Clients
We make payments easy for you and your customers. While on call with your customers, we enable you to seamlessly process payments from them, at the channel that they prefer, on the communication channel they like, or that they can access easily.
Cross Channel Payments While in Communication with Customers
We enable you to send payments requests via multiple channels, while communicating with your customers on calls or while chatting with them on Whatsapp, on Facebook, Instagram, or just on any other Channel.
Send Payment Requests via Multiple Channels
Send payment requests via email, whatsapp, as a text message, or via other social channels. Instantly get payment notifications. Make receiving payments easy for you and your customers.
Rich Data and Insights
We ensure that all your data feeds into one system, thus making it easy for you to deliver solid cross channel experiences. We make reconciliation a breeze, and provide data from multiple points to create and capture rich insights.

Payments and Communications in a
Unified Channel

We bring together payments and collaboration tools to make it easier for you to run your business. We enable you to process payments from multiple channels, online or offline.
Collect mobile money payments, credit or debit cards or payments via bank transfer. Send payment links to your customers on call, via email, text messages, or via Whatsapp. 

Give your Customers
Options

Make your customers pay you seamlessly, at their point of convenience. Whether card payments, or mobile Money, or bank transfer, we make it easy for them to pay you. Instantly receive the payments and grow your business.

Collect Online Payments
with Ease

We enable you to collect funds from your customers, at their point of convenience, thus making the experience great. Improve customer satisfaction, and loyalty, and steer your business for growth.

Seamlessly Collect In Store Payments

We enable you to seamlessly collect payments from your customers in-store. Receive mobile money payments or process transactions via cards, and watch your business grow.

Gather Data from Multiple Channels

Our platform enables you to gather intelligence on customers likes, preferences, and purchase patterns. We enable you to make data driven decisions. This is by giving you customer behavior insights across multiple channels. Use data to offer personalized services and to grow your business.

Build Customer Loyalty

Elevate your customers’ shopping experiences. We make it easy for you to serve your customers better. By being where your customers are from a payments perspective, you’re able to make them happier, thus growing your business.

By being able to share with them payment details via multiple channels, their loyalty levels will go up. We also make it easy for you to develop loyalty programs for your customers.

Frequently Asked Questions FAQs

What is Unified Commerce and how does it benefit my business?

Unified Commerce consolidates all your systems, communication channels, payment systems, and customer interactions into one integrated platform. It enhances your business by providing a seamless, measurable, and frictionless experience for customers, ultimately driving revenue growth.

Can I track my business performance across different channels with Telvoip?

Yes, our system enables you to track performance across multiple channels and regions. This comprehensive view helps you make informed decisions to grow your business and prepare for the future.

How are payments handled across different channels?

Telvoip supports payment processing across various channels, both online and offline. It enables you to collect payments through mobile money, credit or debit cards, and bank transfers. You can also send payment links via calls, emails, text messages, or messaging apps like WhatsApp.

What kind of customer insights can I gain from using Telvoip?

Our platform provides rich data and insights by capturing customer information and preferences across all touchpoints. This helps you understand customer behavior deeply and personalize services, which can enhance customer loyalty and business growth.

How does Telvoip help in gathering and utilizing customer data?

Telvoip collects data from multiple channels, providing insights into customer preferences, behaviors, and purchase patterns. This information enables you to make data-driven decisions and personalize your offerings, ultimately fostering business growth.

What options do customers have when making payments?

Customers can choose from various payment options, including mobile money, credit or debit cards, and bank transfers. This flexibility makes it convenient for them to complete transactions, enhancing their overall experience.

Ready to Revolutionize Your Business?

Activate Telvoip and Unlock the Performance of your Business.

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Modern Businesses love Telvoip

Explore why businesses are enthusiastic about Telvoip! Our cutting-edge communications platform has revolutionised customer interactions, elevating operational efficiency and contributing to enhanced profitability

Choosing Telvoip for our call centre needs has been one of the best decisions we've made. Their services have revolutionised the way we interact with our customers.

Shanya Jodie

careative inc

Telvoip has been nothing short of exceptional, since adopting their solution, we've noticed a significant increase in customer engagement and satisfaction levels.

Wilium Smith

Fish Kreativ

Thanks to Telvoip, we've witnessed a noticeable improvement in customer retention and loyalty, ultimately contributing to the growth and success of our business.

Kristine Rowe

Digital People